August 21, 2003       
Subject: Sears and the military

       I assume you have all seen the reports about how Sears is treating its
reservist employees who are called up? By law, they are required to hold
their jobs open and available, but nothing more. Usually, people take a big
pay cut and lose benefits as a result of being called up...

       Sears is voluntarily paying the difference in salaries and
maintaining all benefits, including medical insurance and bonus programs,
for all called up reservist employees for up to two years. I submit that
Sears is an exemplary corporate citizen and should be recognized for its
contribution.

       Suggest we all shop at Sears, and be sure to find a manager to tell
them why we are there so the company gets the positive reinforcement it
well deserves.

       Pass it on.

       Someone who received this decided to check it out before forwarding
and sent the following email to the Sears Customer Service Department:

       I received this email and I would like to know if it is true. If it
is, the internet may have just become one very good source of advertisement
for your store. I know I would go out of my way to buy products from Sears
instead of another store for a like item even if it was cheaper at the
other store.

       Here is their answer to that email......................
 

      Dear Customer,

       Thank you for contacting Sears.

       The information is factual. We appreciate your positive feedback.
Sears regards service to our country as one of greatest sacrifices our
young men and women can make. We are happy to do our part to lessen the
burden they bear at this time.

       Bill Thorn webcenter@sears.com
       1-800-349-4358
 

       Please tell all your friends, Sears needs to be
recognized for this outstanding contribution and we need to show them as
Americans, we do appreciate what they are doing for our military.